In May 2017, we commissioned Ben to conduct a stakeholder views and perceptions project as part of the Society’s preparation to refresh its strategic plan. This work was designed to capture the impact the society had made over the past 7 years, in addition to securing suggestions regarding the future direction of travel for the society.
In carrying out the commission, Ben reviewed the Society’s website and relevant documents. He then gathered feedback from external stakeholders (in interviews), including senior figures in government, politics and academia, and crucially from Fellows (through an online survey) and analysed the information to produce a report. Ben quickly got to know our world and the people in it and was able to have really useful conversations about the Society with our stakeholders.
Ben secured an excellent response rate from stakeholders (nearly 90%), exceeding our expectations, all of which is a testament to Ben’s commitment, hard work, clear communication and approachable style. The final report helped the Council’s with its deliberations regarding the way forward.
From the outset, Ben worked with in a positive, engaging and constructive manner, providing us with pragmatic and helpful suggestions gained from his previous experience with similar exercises. He was proactive and kept us updated regularly. The final high-quality report showed an excellent grasp of the various issues, complexities and sensitivities involved in navigating our network and landscape. His presentation to Council was persuasive and credible.
We would have no hesitation in recommending him to others and working with him again.
– Professor Peter W Halligan, Chief Executive, Learned Society of Wales