“Ben was asked to complete an important stakeholder perceptions survey for the King’s Health Partners Board. The survey formed a key part of discussions about the future direction of our partnership’s work and therefore needed to be of a very high quality. It was also important that the survey captured views from a wide range of stakeholders locally, nationally and internationally.
From the very first conversation Ben engaged with the project in a proactive, positive and engaging way. He very quickly grasped the various sensitivities and issues involved in navigating a large, complex and varied partnership such as ours.
In what was a relatively short timeframe he managed to secure interviews with a significant number of our suggested interviewees, who are all very senior and time-pressured individuals. He kept us regularly updated through weekly progress reports and phonecalls and was never anything other than a pleasure to deal with.
In terms of final product, Ben delivered a high quality report on time, which perfectly struck the fine balance between praise and challenge, providing our Board and senior leadership with a hugely valuable insight into how we are viewed by our stakeholders, which we are now using to help shape our programme of work over the coming years. Ben also presented the findings to our Board, which was very positively received.
I would not hesitate to work with Ben again in the future, or to recommend him to others.”
– Michael Carden, Head of Communications, King’s Health Partners