Archive: Apr 2015

"They don’t understand us"

One of the most common complaints I’ve heard down the years from consultants or in house communications people is that their client or colleagues don’t understand comms. You hear it time and... Read more


Tomorrow is the 26th anniversary of Hillsborough. Like so many people I’ve thought about it every day since. I’ve written about it. I’ve talked about it. I’ve cried about it. Each time I... Read more

Broadcast or receive

The Greek philophser, Epictetus, said ‘We have two ears and one mouth so that we can listen twice as much as we speak.’ Perhaps it is being of Irish/Scouse origin but I hardly ever meet and spend... Read more